Data deletion

What this page is for

This page explains how to ask us to delete personal data related to Adhoc Reservas, Adhocwifi, or a message on WhatsApp, Facebook or Instagram. Meta requires a public URL with these instructions: this is that page.

Who can ask

A guest who booked at a restaurant that uses Adhoc Reservas. A restaurant customer. Anyone who wrote to us from this site, by email, phone, WhatsApp, or Facebook and Instagram.

How to ask

Send an email to sergi@adhocwifi.com with the subject «Data deletion».

Include your name, the phone or email you used to book or write, the restaurant if you know it, and what you want deleted.

If the contact was on WhatsApp or Facebook, you can say so in that chat and also by email, so there is a record.

If we need to check it is you, we will ask for the minimum detail. We do not ask for copies of documents unless it is necessary.

What we delete

The contact details and the message of the request. If you are a guest: name, phone, email and the related booking, unless a law requires us to keep them blocked. If you ask to close the restaurant account, the access to that account.

Timing

We reply and complete the deletion within 30 days. We confirm by email when it is done.

What this page does not do by itself

This site has no sign-up, so there is no «delete my account» button here. The team deletes the data from your request. We do not delete other people's data. What the restaurant must keep because of a legal duty (for example, invoicing) is blocked and stops being used.

Meta: Facebook, Instagram and WhatsApp

If Meta sends us a deletion request tied to your identifier, we handle it by this same process. The instructions URL is https://adhocreservas.com/eliminacion-de-datos/.